Okay, so last night I called Dell to remedy our computer situation since I had finally received the disks that they had sent to me to try to fix the problem. Well, I called and I got this guy and he told me that before we could begin, he wanted to make sure that we had backed up all my documents because we were going to completely reconfigure my computer and everything that was on there would be erased forever. I didn't know that. I asked if he could help me and he told me that he wasn't trained for that. Well. So the guy tells me that I will have to find a technician or someone who can help with that to save all my materials before we do this thing. So I get off the phone and call Geek Squad. They charge, you guessed it, $229 to come out and do this for me. I could hardly breathe when he told me the amount, but I reluctantly set up the appointment.
Then I got off the phone and told Sonny and he was concerned, as was I. I called my friend, Greg, to see if he could help but he thought, and I concurred that calling Dell back, because they should be able to help me, would be a better (and cheaper) option. So I called back and I talked to 'Ann'. She was awesome. She and I were on the phone for 2 hours troubleshooting. We were trying to fix the problem so we didn't have to lose everything in the computer. It would take another woman to realize how important the stuff in the computer is. She helped me to open the tower and take out the video card. I didn't even know that I could know what that stuff was. But now I do.
But anyway, we get it fixed, or so it seems and we get off the phone and I go to eat supper, call and cancel the geek squad appt. and call Greg to tell him it's fixed (but my cell is dead by this point), and by the time I do those things and go to the computer to start, it's frozen again.
Well, it told me to restart and fingers crossed I did it and here we are. I hope that doesn't happen again. Although I need to figure out how to save all my pictures to a disk and all my music to a disk.
And to think, this all started when I wanted to make labels so I could send out my Christmas cards...
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Is this some sort of a hunch? Maybe this secretly is telling you that, yes, you get to ruin a holiday this year and it would be Christmas???? Hmm, hope not...by the way, dad and I talked about all the 'notsofun' Christmases we have had in the past while we had father/daughter time in Grand Forks before the hockey game....the game was fun!! Can't wait to go again! Love ya
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